All your questions about Law 21719.

No. Law 21719's full enforcement is still December 1, 2026. On September 1, 2026 the Executive submitted a bill to postpone it to December 1, 2027, but it is still pending in Congress: until approved, the legal date does not change.

An ARCO+ request is the legal mechanism by which a person exercises their rights of Access, Rectification, Cancellation, Opposition, Portability and Blocking over their personal data. Law 21719 requires every organization processing personal data of individuals in Chile to have a formal process to receive and respond to them.

Law 21719 sets a maximum of 30 calendar days from receipt of the request. Missing this deadline can be considered an infraction and lead to administrative sanctions.

Because a spreadsheet can be edited and email does not calculate deadlines or leave a verifiable trail. ARCO Legal brings documents, requests, consents and audits into a log with date, owner and tamper-proof fingerprint, exportable when the Agency or your principals ask for it.

With Buk and Google Drive, ARCO Legal reads email, name and RUT. It never reads or indexes the full content of your files. Access is read-only.

It is a monthly summary of your compliance status under Law 21719 for the period, with your current RAT, EIPD and DPAs and your privacy policies published and aligned with the RAT. You send it to your corporate principals without giving them access to the platform. It is included in Pro and Enterprise.

Five years from the closing of each record, as our custody policy. That period covers the four-year statute of limitations in Article 40 of Law 21719.

Initial setup is guided: enter your company details, define the responsible users and get the public form URL. That same day, data subjects can start submitting requests.

Every organization processing personal data of individuals in Chile is required, regardless of size or sector: retail, healthcare, fintech, education, logistics, SaaS, and any business that collects emails, RUTs, phone numbers or other identifying data.

Law 21719 sets a scale by severity: minor offenses up to 5,000 UTM (~$350M CLP), serious up to 10,000 UTM (~$700M CLP), and very serious up to 20,000 UTM (~$1,400M CLP). Repeat offenders can be sanctioned with 2–4% of annual revenue. Each request not answered in time is an independent infraction.

The platform doesn't replace your lawyer: it accelerates them. Your lawyer defines the legal strategy and reviews complex cases; ARCO Legal runs the day-to-day: request intake, deadline tracking, task assignment and evidence logging. Your lawyer gets time back for what actually matters.

Data is stored on cloud servers with encryption in transit and at rest. For companies in regulated sectors (banking, healthcare, government) that require data to reside in their own infrastructure, ARCO Legal offers on-premise deployment as part of the Enterprise plan.

The Personal Data Protection Agency is the autonomous and independent body in charge of supervising and sanctioning non-compliance with Law 21719. It has sanctioning powers from the first day of enforcement and may initiate investigations on its own or following data subject complaints.

Legal templates, response deadlines and consent settings are configurable. If Law 21719 or its regulations are amended, parameters are updated without touching code or migrating data. Your platform doesn't become obsolete with regulatory changes.

Yes. You can upgrade or downgrade your plan at any time from the admin panel. The price adjustment is applied immediately and prorated on your next invoice.

30 minutes with a Personal Data Protection Law 21719 specialist. Includes practical guidance on how the law applies to your business, a platform walkthrough focused on ARCO+ requests and consent management, and answers to your technical questions. No commercial commitment.

ARCO rights cover Access, Rectification, Cancellation and Opposition over your personal data. Law 21719 extends them to ARCO+ rights by adding Portability and Blocking. In Chile any individual can exercise them against the company processing their data, and the company has 30 calendar days to respond.

It's software built specifically so a Chilean company can comply with Law 21719 without rebuilding its operations. It centralizes the Record of Processing Activities (RAT), ARCO+ request handling, consent management and traceability for the Personal Data Protection Agency. ARCO Legal is a SaaS platform ready to operate.

It is Chilean law (Law N°21.719, published on December 13, 2024) regulating how companies and entities process personal data of individuals. It replaces the previous framework of Law 19.628 and its full effect date is December 1, 2026. The Executive submitted a bill to postpone it to December 1, 2027, still pending in Congress. Its regulator will be the Personal Data Protection Agency.

The Early-mover discount (30% off the regular price of the Essential and Pro plans) closed and is no longer available for new contracts. Customers who contracted with the discount keep that price for life while their account remains active, including automatic Essential to Pro upgrades after the close.

No. All prices are quoted in UF (Unidad de Fomento) and exclude VAT: the applicable VAT is added at billing time.

Not yet. Monthly billing is currently the only option. Annual billing is under evaluation and will be announced if confirmed.