Prove you comply with the Law.
Avoid agency fines and losing contracts with principals.
With ARCO Legal you can perform: Preventive Compliance, Full ARCO+ Request Management and Consent Management. Fully auditable, secure and easy to use.
Founders' pricing guaranteed for customers who join before October 1, 2026.
The problem isn't the law.
It's not having a process.
Most Chilean companies will receive their first ARCO+ request without knowing who is responsible, where the data is, or that the clock is already ticking.
No intake channel
The request arrives via email, WhatsApp or the generic contact form. Nobody knows the 30-day clock has already started.
Data scattered across systems
The data subject requests access. Your team hunts through the CRM, HR tools and Google Drive. Hours of manual work and the risk of an incomplete response.
Nobody controls the deadline
The deadline expires without anyone noticing. A single out-of-time response is an independent infraction in front of the Agency.
ARCO Legal closes all three fronts.
From request to response.
Without anything falling through the cracks.
ARCO Legal is a Chilean SaaS platform that automates the management of ARCO+ data subject requests under Chile's Personal Data Protection Law 21719. It centralises intake, assignment, deadlines and response so companies comply with the law without lawyers or spreadsheets.
ARCO+ Request Manager
A single dashboard to receive, assign, manage and respond to Access, Rectification, Cancellation, Opposition, Portability and Blocking requests. The system automatically calculates legal deadlines in calendar days and alerts your team before each one expires.
- Automatic 30-calendar-day calculation
- Assignment to team members
- Complete, exportable history for audits
- Email notifications and deadline alerts
Branded Public Forms
Every company gets its own public URL where data subjects can submit ARCO requests directly, simply and securely. No phone calls, no lost emails, no paper.
- Branded URL: yourcompany.arco.legal
- Your logo and colors
- Automatic acknowledgment to the data subject
- Chilean RUT-based identity validation
Exercise my ARCO rights
In accordance with Law 21719
End-to-end workflow
Every request follows a predefined flow with clear stages. None is left unanswered or lost along the way: the system logs every move, who did it and when.
- Stages visible at a glance for the whole team
- Owner assignment per stage
- Full traceability of every update
- Post-response complaints use the same flow
Smart alerts
Automatic notifications before every deadline. Configure how many days in advance you want to be alerted.
Auditable log
Every action is recorded with a timestamp, the responsible user and the evidence. Ready for inspection.
Multi-company
Manage multiple RUTs or related companies from a single panel. Ideal for holdings and groups.
Compliance receipt
When each request is closed, the system generates a receipt with the date, deadline and response delivered. Evidence ready to present to the Agency.
From zero to compliance
in three steps.
Create your account and set up your company
Enter your company's name, RUT and logo. Define who is responsible for handling ARCO requests in your organization. It takes less than 10 minutes.
Share your public form
Get your branded URL (yourcompany.arco.legal) and publish it on your website, privacy policy and customer communications. Data subjects can submit requests 24/7.
Manage, respond and comply
Requests land on your panel. The system prioritizes them by deadline, assigns them to your team and alerts you before every due date. Your team responds, logs and closes every request with a compliance receipt.
December 2026: your company must be ready.
Updated:
Chile's Law 21719 on Personal Data Protection requires every organization processing personal data of individuals to have a mechanism to receive and manage ARCO+ requests. Full enforcement takes effect on 1 de diciembre de 2026 (Art. 1 trans.).
Infractions are classified by severity: minor up to 5,000 UTM, serious up to 10,000 UTM, very serious up to 20,000 UTM (~USD 1.4M). Repeat offenders can be sanctioned with 2–4% of annual revenue (Art. 52). The supervising body is the Personal Data Protection Agency, autonomous and independent, with sanctioning powers from day one. Don't wait to be audited.
Comply todayWhat you need to know
before you start.
What is an ARCO+ request?
An ARCO+ request is the legal mechanism by which a person exercises their rights of Access, Rectification, Cancellation, Opposition, Portability and Blocking over their personal data. Law 21719 requires every organization processing personal data of individuals in Chile to have a formal process to receive and respond to them.
Which companies must comply with Law 21719?
Every organization processing personal data of individuals in Chile is required, regardless of size or sector: retail, healthcare, fintech, education, logistics, SaaS, and any business that collects emails, RUTs, phone numbers or other identifying data.
What is the deadline to respond to an ARCO+ request?
Law 21719 sets a maximum of 30 calendar days from receipt of the request. Missing this deadline can be considered an infraction and lead to administrative sanctions.
What fines does Law 21719 impose for non-compliance?
Law 21719 sets a scale by severity: minor offenses up to 5,000 UTM (~$350M), serious up to 10,000 UTM (~$700M), and very serious up to 20,000 UTM (~USD 1.4M). Repeat offenders can be sanctioned with 2–4% of annual revenue. Each request not answered in time is an independent infraction.
How long does it take to set up ARCO Legal?
Initial setup takes less than 10 minutes: enter your company details, define the responsible users and get the public form URL. That same day, data subjects can start submitting requests.
Do I need to hire lawyers to comply with Law 21719?
No. ARCO Legal automates the processes the law requires: intake of requests, calculation of deadlines in calendar days, assignment to owners and logging of responses. No ongoing legal counsel is required to operate the system.
Where is requester data stored?
Data is stored on cloud servers with encryption in transit and at rest. For companies in regulated sectors (banking, healthcare, government) that require data to reside in their own infrastructure, ARCO Legal offers on-premise deployment as part of the Enterprise plan.
Who enforces compliance with Law 21719?
The Personal Data Protection Agency is the autonomous and independent body in charge of supervising and sanctioning non-compliance with Law 21719. It has sanctioning powers from the first day of enforcement and may initiate investigations on its own or following data subject complaints.
A plan for every
company size.
Basic
For small companies that need to comply with Law 21719 from day one.
- Public form at arco.legal/yourcompany
- Up to 50 requests per month
- 2 responsible users
- Automatic 30-calendar-day calculation
- Email notifications
- Chat support
Pro
For mid-sized companies that need their own domain and unlimited operations.
- Form on your own domain
- Unlimited requests
- Unlimited users
- Full traceability and audit log
- Exportable reports
- Priority support
Enterprise
For companies in regulated sectors (banking, healthcare, government) that cannot host data outside their own infrastructure. On-premise deployment with custom integrations.
- Infrastructure inside the client environment
- Data stored in your environment
- Custom integrations (CRM, HR, SSO)
- Corporate authentication
- Dedicated support with SLA
- Team training
What does it cost to not have ARCO Legal?
A single out-of-time response is an independent infraction in front of the Agency.
All plans include 14 days free trial · No credit card required
Start today.
Comply tomorrow.
Law 21719 comes into full effect on December 1, 2026.
Set up your company in less than 10 minutes. No credit card. If you'd rather have a guided walkthrough, we'll book you a free 20-minute demo.
Customers who book a demo before Oct 1, 2026 get founders' pricing.
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In the meantime, you can review the plans or read the frequently asked questions.